Niagara Children’s Centre Receives Exceptional Accreditation Results
Feb. 23, 2017
Niagara Children’s Centre has been recognized for excellence, in receiving a three-year accreditation award- the highest award possible. The accreditation survey was conducted by the Commission on Accreditation of Rehabilitation Facilities (CARF) International in December and the award is the second three-year award for the Centre, building on the previous one completed in January 2014.
This accreditation is official recognition that the Centre is practicing according to internationally recognized service standards and best practices. Accreditation from CARF International demonstrates the Centre’s commitment to family centred care and providing the best possible service and outcomes to our clients.
In particular, CARF noted Niagara Children’s Centre continually seeks opportunities for improvement, and the organization is committed to moving programs forward with input from the families and children served, along with other stakeholders and employees. The Centre was complimented by CARF for being seen as a leader in the area of pediatric rehabilitation services.
“We are all so proud of receiving this award and personally I can’t say enough about the dedicated staff who strive to deliver the highest quality services possible to every child and family we serve,” said Oksana Fisher, Niagara Children’s Centre CEO. “We are particularly proud that Niagara Children’s Centre received no recommendations from this accreditation survey, which occurs in only 3 per cent of accreditation surveys conducted by CARF.”
The official survey report noted that team members are flexible and caring, supporting families where they are, celebrating successes, giving hope and helping families to understand their children’s needs. It also noted that the Centre is respected and well recognized by referral sources, partner organizations and groups at the regional, provincial and federal level as leaders in children’s rehabilitation. The Board of Directors was also recognized for being strong advocates for the Centre and for being committed to strong governance practices.
CARF International is a non-profit organization that offers accreditation services and support for health and human service programs. They develop standards to guide providers in offering their services and also use the standards to evaluate how well a provider is serving people and how it can improve. CARF surveyors visited the Centre for two days, speaking with clients, employees and community partners along with reviewing extensive documentation before awarding the three-year accreditation.