Commitment to Quality

At the Centre, we have developed a framework and policies for how we delivery quality for each of our clients and their families. Our quality framework encompasses four key pillars, including:

• Client Quality and Safety
• Access
• Efficiency
• Safety
• Client Experience/Satisfaction
• Outcome/Effectiveness
• Service Recipient Activity
• Human Resources
• Employee Health and Safety
• Financial Health

Niagara Children’s Centre is accredited by the Commission on Accredited Rehabilitation Facilities (CARF) International. The Centre received a three-year accreditation award in January 2020.

Accreditation from CARF officially recognizes that our organization is guided by internationally recognized standards and best practices. Accreditation is a public statement that Niagara Children’s Centre strives to ensure that our services are of the highest possible quality.

Niagara Children’s Centre is committed to taking measures, to the best of its ability, to ensure the highest standard of care and safety for clients who participate in its programs. All Centre employees who fall under the oversight of a Regulatory College are required to maintain active registration.

Employees of the following professional disciplines are required to maintain active registration with their regulatory colleges

• Occupational Therapist: College of Occupational Therapists of Ontario
  
• Physiotherapist: College of Physiotherapists of Ontario
  
• Speech-Language Pathologist: College of Audiologists and Speech Language Pathologists of Ontario
  
• Social Worker: College of Social Workers and Social Service Workers of Ontario
  
• Early Childhood Educator: College of Early Childhood Educators Ontario
  
• Medical Consultant: College of Physicians and Surgeons of Ontario