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Your Experience with the Centre

We’re sure you have a lot of questions about what your experience will be like while your child receives service with us.

When you begin your journey with Niagara Children’s Centre, you may feel nervous, excited or any combination of feelings. Rest assured, our staff and clinicians are here to support your whole family every step of the way!

Explore our Family Guide

Explore our comprehensive guide to Niagara Children’s Centre’s programs and services, now available in eight languages. Additionally, we’ve created an eight-part video series to answer common questions from parents and caregivers.

Available languages: 

Watch the video series on YouTube:
Also available in French


 

 

 

What You Can Expect at Niagara Children’s Centre?

First, parents and caregivers are key members of their child’s support team! It is important for parents and caregivers to participate in all appointments by providing information about your child’s needs, progress, and medical updates, asking questions, and learning the strategies modelled by the clinician(s) so you can ensure that you can follow through on recommendations in your home.

Depending on your child’s needs, one or many professionals may be involved in providing services for your child. At times, one professional may take on the role of service coordinator for your child or may take the lead in carrying out activities designed to achieve goals that were set by another professional on the team. Children involved with multiple services may receive a “team-based” approach to service delivery based on their individual needs.

Descriptions of the various professionals who may be involved with your child, based on their needs, can be found on our Programs and Services page.