The role of our new Clinical Practice Facilitator

In the bustling halls of Niagara Children's Centre, a new role stands out as a beacon of guidance, mentorship and support: the Clinical Practice Facilitator (CPF).

Since then, her office has become more than just a room; it's a sanctuary for clinicians seeking wisdom and direction. As a CPF, her main objective is clear: to nurture the growth of her peers, support new staff and ensure the seamless integration of clinical frameworks and best practices across the organization.

Pam O’Connor, whose journey from clinician to mentor embodies the essence of this pivotal position, started in the newly appointed role in March 2023 after 28 years as a practicing Occupational Therapist, and 23 years at Niagara Children’s Centre.

"At the heart of my role is the desire to support clinical decision-making," she explains. "Especially for our new staff, who are navigating the transition from theory to practice. We want them to feel empowered and equipped to deliver the best care possible."

In her role, mentorship is not just confined to the walls of the Centre. She accompanies clinicians on school visits, immersing herself in the complexities of different environments to better understand the needs of the children and youth we serve. Through open channels of communication and informal education sessions, she ensures that staff are kept abreast of the latest research and developments in the field.

The position also extends beyond individual clinicians; it permeates through interdisciplinary collaboration. "My door is always open," she says with a warm smile. "I welcome staff from all disciplines to share their challenges and victories, fostering a culture of support and collaboration."

Through initiatives like Wisdom Wednesday, where clinicians come together to discuss cases and share insights, Pam nurtures a sense of community and camaraderie and always reinforces the message that support is always within reach.

The CPF is also committed to integrating the latest research and best practices into the Centre's care model. From familiarizing herself with all professional college competencies to facilitating student projects, the role ensures that the Children's Centre remains at the forefront of evidence-based practice.

"I believe in the power of research to drive innovation and improvement," Pam shares. "While time constraints may limit our involvement in research projects, it remains a priority for future exploration."

The position also collaborates with external stakeholders by forging partnerships to enhance clinical practices and outcomes. From community of practice groups such as Empowered Kids Ontario (EKO) and CanChild to partnerships with organizations like Niagara Region Public Health, the role exemplifies the Centre's commitment to holistic care and community connection.

Since its inception, the role has helped bridge the gap between knowledge and care, theory and practice, and individual excellence and collective impact.

Pam's dedication to her role as a CPF continues to inspire and uplift her colleagues, ensuring that Niagara Children's Centre remains a beacon of hope and healing for all who walk through its doors.